diGBoardOffice Of Utilities Regulation (OUR)
Contact
Address: PCJ Resource Centre, 3rd Floor, 36 Trafalgar Road, P.O. Box 593, Kingston 10
Telephone: (876) 968-6053; 968-6054
Fax: (876) 929- 3635
Email: consumer@our.org.jm
Web Site: http://www.our.org.jm
Description
To contribute to national development by creating an environment for the efficient delivery of utility services to the customers whilst ensuring that service providers have the opportunity to make a reasonable return on investment.
Contact Person
Director GeneralOpening Hours
Business Office Monday - Friday 8:30 am - 5:00 pmConsumer & Public Affairs DivisionMonday - Friday 9:00 am - 3:30 pmServices
The objectives of the OUR are to:
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Establish and maintain transparent, consistent and objective rules for the regulation of utility service providers.
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Promote the long term, efficient provision of utility services for national development consistent with Government policy.
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Provide an avenue of appeal for consumers in their relationship with the utility service providers.
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Work with other related agencies in the promotion of a sustainable environment.
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Act independently and impartially.